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Data Centre Shift Lead
CREW by HRNETMalaysia1 hari lalu
Penerangan pekerjaanManage and supervise shift schedules, support operations, and team performance Train new members and oversee task execution by shift engineers Monitor data center environmental conditions, BMS, HVAC, UPS, and other critical infrastructure to maintain uptime and meet customer SLAs Perform alert monitoring, first-level troubleshooting, and escalate issues as per SOPs Handle customer queries, calls, and emails; manage conflicts professionally Maintain daily logs, shift handovers, and incident reports via the ticketing system Prepare reports (monthly, audit, SOPs, MOPs, EOPs) and support internal / external audits Ensure compliance with data center policies, house rules, and emergency operations procedures Track and monitor preventive and corrective maintenance activities Execute additional duties or projects assigned by the Head of Department 2 year's experience in data center operations related field Diploma / Degree in electornic engineering or technology related field Possess knowledge of BMS, HVAC / CRAC, Fire System & UPS Proficient in Microsoft Office, including Outlook, Word, Excel and PowerPoint Fast learning ability, willing to pick up new skills and technologies Self-driven, Positive attitude and team player Able to support a 24 / 7 environment
Benefits Summary
- This is a full-time permanent role
- Medical Leave, Medical Claim, Insurance Coverage, Annual Leaves, Monthly Allowances, Variable Bonuses, Annual Salary Increment Scheme, Stable Career Progression, Nice and Dynamic Work Environment etc.
- Basic Salary : RM4,000 – RM5,000 (Commensurate with experience) + Fixed Allowances + Variable Bonuses
- Work location : Kulai, Johor Bahru
- Working hours : Data Centre rotating shift hours
Our Client is seeking a passionate Data Centre Shift Lead to oversee the day-to-day 24x7 operations of a data center during their assigned shift, ensuring the continuous and optimal performance, security, and maintenance of critical facilities.
Key Responsibilities
Requirements
Shortlisted candidates will be contacted
Jeremiah Lim (R
CREW by HRnet | HRnet Ventures Pte Ltd
EA24C2435
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Data • Malaysia
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