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Immediate Hiring - Customer Service (Airline Industry)

Immediate Hiring - Customer Service (Airline Industry)

SupportFinitySubang Jaya, Selangor, Malaysia
1 hari lalu
Penerangan pekerjaan

Overview

Agensi Pekerjaan JobScoper Sdn. Bhd. | Posted Sep 21, 2025

Employment type : Full-time

Compensation : Negotiable

Experience : Master (>

10 yrs)

Responsibilities

  • Handle inbound calls and emails from customers regarding bookings, ticketing, flight changes, baggage, and general inquiries.
  • Provide timely and accurate responses while ensuring excellent customer experience.
  • Record and track cases in the system, escalating complex issues when needed.
  • Coordinate with internal teams to resolve passenger concerns.
  • Promote relevant services such as upgrades, ancillaries, and loyalty programs.

Qualifications

  • Min SPM graduate (fresh graduates welcome).
  • Experience in customer service is an advantage.
  • Strong communication in English & Bahasa Malaysia (other languages a plus).
  • Customer-focused, patient, and able to work under pressure.
  • Willing to work shifts, weekends, and public holidays.
  • Open to 24 / 7 rotational shifts.

    • Benefits

  • 5 working days
  • Annual Leave and Sick Leave
  • Allowance Provided
  • Training Provided

    • #J-18808-Ljbffr

    Buat amaran kerja untuk carian ini

    Customer Service • Subang Jaya, Selangor, Malaysia

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