Penerangan pekerjaanRespond to customer inquiries via phone, email, or chat in a professional and timely mannerProvide accurate information about products, services, and policiesResolve customer complaints and issues effectively, escalating when necessaryProcess orders, forms, applications, and requestsMaintain detailed and accurate records of customer interactionsFollow up with customers to ensure satisfaction and resolutionCollaborate with other departments to solve complex issuesStay updated on company products, services, and procedures