Japanese-Speaking Customer Service Representative

Exciting Career Opportunity : Japanese-Speaking Customer Service Representative

Are you passionate about delivering excellent customer experiences and fluent in Japanese? Join our E-Commerce Customer Support team in Kuala Lumpur and be part of a fast-growing global project

Location : G Tower, Kuala Lumpur

Salary Package : RM6,000 + RM1,000 language allowance

Openings : 3 positions

Work Hours : Shift-based, between 7am – 11pm

Start Date : 27th October 2025

Eligibility : Diploma / Degree holders or equivalent. Fresh graduates are welcome; customer service / call center experience is an advantage.

Malaysians with a JLPT N1 Certificate only

What You'll Do

Provide top-notch customer support through phone, email, and live chat.

Handle inquiries, feedback, and complaints with professionalism.

Build strong customer relationships through clear and empathetic communication.

Maintain accurate records and ensure excellent service delivery.

What We're Looking For

Strong proficiency in Japanese (speaking, reading, and writing).

Ability to work independently while being a strong team player.

Excellent communication, problem-solving, and conflict-resolution skills.

Flexibility with work schedules (shift-based).

Why Join Us?

Competitive salary + attractive language allowance.

Work with a leading e-commerce brand in an international environment.

Career growth opportunities with training and development support.

Be part of a dynamic, multicultural, and supportive team.