Fresh Grad, Processing Executive

About the role

Join the team at Hong Leong Assurance Berhad as a full time Processing Unit - Executive in our Agency Admin & Support Department based in Petaling Jaya, Selangor. In this role, you will provide critical administrative support to our insurance agents, ensuring efficient and effective operations within the department.

What you'll be doing

• Handling and monitoring of tasks such as application, movement and request from intermediaries.
• Coordinate and guiding administrative assistants to ensure processes done are meeting the benchmark.
• Provide support of agency processes in compliance with requirements imposed by company and regulatory bodies.
• Conduct screening and detect exceptions of potential business risks which may surface during processing.
• Manage incoming agency processing enquiries including walk-in, phone enquiry, email and other media.
• Be a liaison between branches and business units on non-standard administration arrangements or requirements.
• Review and propose on exception handling processing for management decisions.
• Regular review on existing business processes for improvement and ensure compliance to regulatory requirements.
• Other general administrative task as assigned.

What we're looking for

About us

Hong Leong Assurance Berhad is a leading insurance provider in Malaysia, offering a wide range of life and general insurance products and services. With a strong focus on innovation and customer-centricity, we strive to be the insurer of choice for individuals and businesses alike. Our team of dedicated professionals is committed to delivering exceptional service and creating value for our clients.

Apply now to join our dynamic team and be a part of our continued success.