Customer Service Executive

To provide sales support and coordination with local Customers.

Ensure the preparation of quotation time basis with sufficient details and follow up.

Liaising with clients for FCL / LCL / Export shipments arrangements, documentations and inquiries.

Coordinating with ocean carriers, hauliers, warehouses and local vendors for shipments arrangement and deliveries.

Segregation off work to meet shipment arrangements.

Attend & assists indoor meetings with customer on related matter.

Build and maintain excellent relationships with clients.

Handling and understand customer's enquiry and respond accordingly.

Liaise with customer on the daily basis for shipment arrangements.

Coordinate with Operations and Forwarding Department on daily basis for shipment arrangement.

Preparation of Job Oder for daily shipment.

Undertake any others duties as requested by department head or management.

Fresh Graduates are encourage to apply.

Candidate must possess at least Diploma / Advanced / Higher / Graduate Diploma in Logistic / Transportation or equivalent.

Minimum 2 Year(s) of working documentations and operations experiences in international seafreight forwarding company.

Understand Seafreight FCL & LCL documentations (SI to carriers, & Shipping Pre-Alerts), customs clearance and domestics transportation. Airfreight experience is added advantage.

Preferably Senior Executive specialized in Logistics / Supply Chain or equivalent.

Fluent in English and Bahasa Malaysia and preferably with Mandarin Speaking abilities. We are seeking candidates proficient in Mandarin to effectively communicate with Mandarin-speaking clients.

Hard working, Good Team Player, independent and self motivated

Candidate with higher experiences would be considered for supervisor role.

Customs Declaration knowledge will be an added advantage

Result oriented and high motivated

Able to work independently within tight deadline and under pressure

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