The Role
As our Retail Stylist Manager , you will be the heartbeat of our store — leading the team, driving sales, and ensuring that every guest walks away with a meaningful and personalised experience.
This is a role for someone who blends sales leadership, operational excellence, and a love for people and design . You will guide the floor team, maintain a beautiful store environment, and grow lasting client relationships, all while supporting the expansion of a homegrown Malaysian brand .
It’s also a chance to grow alongside a young brand, where your contributions will directly shape our retail journey.
Key Responsibilities
- Lead by example in styling and guiding clients through collections
- Build strong client relationships and a loyal community
- Drive sales conversion and achieve monthly store targets
- Operations & Store Excellence
- Ensure store performance, inventory flow, and visual merchandising standards are consistently upheld
- Ensure daily store operations run smoothly and reflect Inari’s mindful luxury ethos
- Support event activations, in-store styling sessions, and community initiatives
- Recruit, train, and mentor retail stylists / floor team members
- Build a positive team culture of passion, purpose, and accountability
- Monitor performance and provide regular coaching / feedback
- Reporting & KPIs
- Track and report on sales, inventory accuracy, and clienteling KPIs
- Partner with management to develop growth strategies and customer engagement
KPIs
Achievement of monthly and quarterly store sales targetsCustomer service excellence (measured via client feedback and repeat visits)Inventory accuracy and visual merchandising upkeepTeam development, morale, and retentionQualifications
3–5 years of relevant retail experience, with at least 2 years in a supervisory or managerial role (fashion, jewellery, or luxury retail preferred)Strong communication skills — fluent in English and Malay , Mandarin proficiency is a plusExcellent interpersonal and clienteling skills, with the ability to connect with diverse customersA natural leader who inspires and motivates othersHighly organised, detail-oriented, and comfortable with basic reporting (Excel / Google Sheets)Willingness to work retail hours, including weekends and public holidaysComfortable in front of social media; ability to host styling sessions or go live is a plusWhat’s in Store for You
Competitive base salary + attractive commission on sales (expected total package aligned with industry benchmarks)
Staff discounts on Inari Jewellery collections
Mentorship and career growth opportunities in a young, expanding brand
Be part of a tight-knit team in a fast-growing local business
Play a critical role in shaping Inari’s very first flagship store
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