Customer Service Representative (Front Desk)
We are Malayan Flour Mills Berhad, an established billions ringgit public listed food manufacturing company. We aspire to be a leading food manufacturing enterprise in the region and have diversified into flour milling, sale of raw materials, and integrated poultry business. With over 50 years of experience and a workforce of over 2600 in Malaysia and Vietnam, we are expanding and seeking talented individuals to join our team.
Main Responsibilities :
Front Desk Services : Perform all reception duties, attend to visitors and customers professionally, handle inquiries, and direct them to relevant departments.PABX Telephone System : Operate and manage the PABX system, redirect calls courteously, and handle customer inquiries efficiently (minimum answer time of 3 rings).Meeting Room Booking & Office Equipment : Assist in coordinating meeting room bookings, maintain records of office equipment, ensure cleanliness of meeting rooms and reception area, and handle courier services including outgoing / incoming couriers, invoice verification, and reporting.Hotel & Air Ticket Bookings : Coordinate hotel and air ticket reservations, manage bookings, amendments, cancellations, and maintain related records. Provide confirmation updates to departments.Clerical Support : Perform clerical tasks such as typing, photocopying, filing, updating directories, etc.Qualifications :
1-2 years of relevant experience.#J-18808-Ljbffr