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Quality Control Executive
Pine Labs MalaysiaKuala Lumpur, Kuala Lumpur, Malaysia3 jam yang lalu
Penerangan pekerjaanExperience in handling international customers. Voice, Chat, email communication. Experience in coordinating with multiple inhouse teams based at multiple locations. Well versed working with MS Office (Excel, PowerPoint, Outlook, Word, OneDrive, etc.). Understanding of the gift card business as an added advantage. Linguistic : English, SEA region specific : Malay, with Thai and Filipino as optional. You take the shot : You decide fast and deliver right. You are the CEO of what you do : You show ownership and make things happen. You sign your work like an artist : You seek to learn and take pride in the work you do. Entry level Full-time Quality Assurance Financial Services and IT Services and IT Consulting
Overview
We at Pine Labs are looking for those who share our core belief - “Every Day is Game day”. We bring our best selves to work each day to realize our mission of enriching the world through the power of digital commerce and financial services.
Responsibilities
- Point of contact for the corporate / reseller who are looking to purchase gift cards.
- Provide product catalogue to corporate / reseller along with the commercials.
- Coordinate with corporate / reseller onboarding by working with teams based in India for KYC, Ledger creation, etc.
- Coordinate with fulfilment team (based in India) to get the corporate order placed.
- Coordinate with finance team (based in India) to get all the invoices raised / uploaded on corporate’s portal.
- Track all the corporate orders and fulfil them as per the agreed SLAs.
- Support corporate / reseller with issues with the order / gift card.
- Work with PM teams (based in India) to onboard new procured product.
- Work with procurement team (based in India) to manage procured product and its inventory.
- Provide perform report as per SLA for tracking purpose to the management.
What matters in this role
What we Value in Our people
Seniority level
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Quality Control Executive • Kuala Lumpur, Kuala Lumpur, Malaysia
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