Talent.com
Tawaran kerja ini tidak tersedia di negara anda.
L3 Application Maintenance / Production Support

L3 Application Maintenance / Production Support

ERAI AsiaKuala Lumpur, Kuala Lumpur, Malaysia
5 jam yang lalu
Penerangan pekerjaan

Key Responsibilities

  • Application Support (L3) : Provide Level 3 support for Silverlake Core Banking and related applications, focusing on the BWC Customer File system.
  • Incident & Problem Management : Investigate, troubleshoot, and resolve complex production issues, ensuring minimal downtime and impact to business operations.
  • Change & Release Management : Manage and implement application changes, patches, and upgrades using ALDON for automated software deployment on AS400.
  • DevOps & Automation : Collaborate with DevOps teams to streamline deployment processes, improve monitoring, and enhance operational efficiency.
  • Database Management : Support and optimize AS400 / DB2 databases for application stability, performance, and reliability.
  • Collaboration : Work closely with business users, developers, and infrastructure teams to deliver timely resolutions and improvements.
  • Documentation : Maintain technical documentation, knowledge base articles, and standard operating procedures for application support.
  • Continuous Improvement : Identify opportunities for automation, process optimization, and proactive issue prevention.

Qualifications

  • Bachelor's degree in Computer Science, Information Technology, or related field.
  • 5+ years of experience in application support, production support, or L3 maintenance roles in the banking / financial sector.
  • Hands-on experience with AS400 / DB2 environments.
  • Strong knowledge of Silverlake Core Banking system and BWC (Bankwide CIF) Customer File.
  • Experience with ALDON or equivalent tools for software deployment automation.
  • Familiarity with DevOps practices, CI / CD, and system monitoring tools.
  • Strong troubleshooting and problem-solving skills with ability to analyze complex technical issues.
  • Good communication skills to interact with business users and technical teams.
  • Ability to work under pressure and manage multiple priorities in a production environment.
  • Preferred (Nice to Have)

  • Experience in the banking / financial services industry.
  • Familiarity with ITIL processes (Incident, Problem, Change Management).
  • Knowledge of scripting for automation in AS400 environments.
  • How to Apply :

    Please submit your CV through Indeed or send CV to

    Job Type : Full-time

    Pay : Up to RM8,000.00 per month

    Buat amaran kerja untuk carian ini

    Application Support • Kuala Lumpur, Kuala Lumpur, Malaysia

    Pekerjaan yang berkaitan
    • Dinaikkan pangkat
    Application Maintenance / Production Support (L3), CoreBanking

    Application Maintenance / Production Support (L3), CoreBanking

    Sperton Global ASKuala Lumpur, Federal Territory of Kuala Lumpur, Malaysia
    Manage end-to-end software development and support, focusing on L3 production fixes.Handle analysis, design, implementation, testing, and issue resolution. Ensure quality assurance aligned with the ...Tunjukkan lagiKemas kini terakhir: 30+ hari yang lalu
    • Dinaikkan pangkat
    Production Support (L3), Core Banking

    Production Support (L3), Core Banking

    Sperton Global ASKuala Lumpur, Federal Territory of Kuala Lumpur, Malaysia
    The Production Support (L3) position in our Core Banking team involves ensuring the stability and reliability of our core banking systems. The role requires an individual with strong technical skill...Tunjukkan lagiKemas kini terakhir: 30+ hari yang lalu
    L2 Application Support

    L2 Application Support

    Two95 International Inc.Kuala Lumpur, Federal Territory of Kuala Lumpur, MY
    Quick Apply
    Ability to keep Customer at the forefront of all requests and advocate for the Customer’s needs at all times.Ability to understand varied and complex product configurations and support customers th...Tunjukkan lagiKemas kini terakhir: 30+ hari yang lalu
    • Dinaikkan pangkat
    • Baharu!
    Application Support

    Application Support

    NexRoar Services Sdn BhdPetaling Jaya, Selangor, Malaysia
    We are seeking an experienced Application Support Engineer with a strong background in cloud-native AWS solutions and expertise in Oracle / PL-SQL technologies. The ideal candidate will be responsib...Tunjukkan lagiKemas kini terakhir: 5 jam yang lalu
    • Dinaikkan pangkat
    Senior Application Maintenance Support

    Senior Application Maintenance Support

    Sperton Global ASKuala Lumpur, Federal Territory of Kuala Lumpur, Malaysia
    You will be involved extensively and be responsible for the end-to-end software development lifecycle and support for all work transitioned from the Group (which could be projects, quarterly change...Tunjukkan lagiKemas kini terakhir: 30+ hari yang lalu
    • Dinaikkan pangkat
    L2 Application Support Engineer

    L2 Application Support Engineer

    Sperton Global ASKuala Lumpur, Federal Territory of Kuala Lumpur, Malaysia
    Work in the Enterprise domain support team; provide proactive, timely, effective and efficient support to the users in the Enterprise domain space. Adopt standard Incident Management workflow and pr...Tunjukkan lagiKemas kini terakhir: 30+ hari yang lalu
    • Dinaikkan pangkat
    Senior Application Support Specialist

    Senior Application Support Specialist

    VISTRAKuala Lumpur, Kuala Lumpur, Malaysia
    It's never been a more exciting time to join Vistra.At Vistra our purpose is progress.We believe that our clients have the power to change the world and to do great things for global progress, and ...Tunjukkan lagiKemas kini terakhir: 19 hari yang lalu
    • Dinaikkan pangkat
    VP1 Senior Application Maintenance Support

    VP1 Senior Application Maintenance Support

    Sperton Global ASKuala Lumpur, Federal Territory of Kuala Lumpur, Malaysia
    We Are Hiring – VP1 Senior Application Maintenance Support (Project) | Kuala Lumpur, Malaysia.We are looking for an experienced Senior Application Maintenance Support professional (VP1 level) to jo...Tunjukkan lagiKemas kini terakhir: 30+ hari yang lalu
    • Dinaikkan pangkat
    • Baharu!
    Developer (L3 Production Support, Silverlake)

    Developer (L3 Production Support, Silverlake)

    Rapsys Technologies Pte. LtdKuala Lumpur, Kuala Lumpur, Malaysia
    We are seeking a Senior Developer to join our Core Banking L3 Support team, responsible for managing and resolving complex production issues in the Silverlake Core Banking environment.This role inv...Tunjukkan lagiKemas kini terakhir: 5 jam yang lalu
    Production Support (Shell Script / Linux)

    Production Support (Shell Script / Linux)

    Unison GroupKuala Lumpur, Federal Territory of Kuala Lumpur, MY
    Quick Apply
    Proven experience in shell scripting in a Linux / Unix environment.Strong proficiency of SQL (Oracle-oriented).Understanding middleware technologies such as FTP and MQ messaging systems.Familiarity a...Tunjukkan lagiKemas kini terakhir: 19 hari yang lalu
    • Dinaikkan pangkat
    • Baharu!
    Application Support Analyst

    Application Support Analyst

    AdeccoKuala Lumpur, Kuala Lumpur, Malaysia
    Responsible for responding to and resolving service tickets in a timely manner according to SLA.Excellent problem-solving skills in order to diagnose, evaluate and resolve complex problem situation...Tunjukkan lagiKemas kini terakhir: 5 jam yang lalu
    • Dinaikkan pangkat
    • Baharu!
    Application Support Engineer

    Application Support Engineer

    GOCLOUD TECHNOLOGIES (M) SDN. BHD.Petaling Jaya, Selangor, Malaysia
    Kumo ) is a provider of Clinic Management Software as a Service (SaaS) for the medical, healthcare, and wellness industries. With a strong track record in the Medical Aesthetics, Beauty, and Wellnes...Tunjukkan lagiKemas kini terakhir: 5 jam yang lalu
    • Dinaikkan pangkat
    • Baharu!
    Application Support Analyst

    Application Support Analyst

    Sunway Medical CentreSelangorMalaysia, Selangor, Malaysia
    Collect, analyse and map business requirements to system functionalities, perform system prototyping involving system configuration and set-up, testing, programming, user training, documentation an...Tunjukkan lagiKemas kini terakhir: 17 jam yang lalu
    • Dinaikkan pangkat
    • Baharu!
    Application Support Specialist

    Application Support Specialist

    Applify Technologies Sdn BhdPuchong New Village, Selangor, Malaysia
    Regular working hours : 5 days per week (Monday–Friday, 9 : 00 AM – 6 : 00 PM).Just a 8-minute walk from LRT Taman Perindustrian Puchong. Season parking with covered car park available.Optical / vision c...Tunjukkan lagiKemas kini terakhir: 5 jam yang lalu
    • Dinaikkan pangkat
    • Baharu!
    Site Reliability Engineer (L2 Support)

    Site Reliability Engineer (L2 Support)

    CareCone GroupKuala Lumpur, Kuala Lumpur, Malaysia
    Site Reliability Engineer (L2 Support) role at CareCone Group in Kuala Lumpur, Malaysia.Responsible for end-to-end application support, production incident handling, platform monitoring, and coordi...Tunjukkan lagiKemas kini terakhir: 17 jam yang lalu
    • Dinaikkan pangkat
    • Baharu!
    Application Support Engineer, GLPI and ELK Automation

    Application Support Engineer, GLPI and ELK Automation

    iCrest Sdn BhdKuala Lumpur, Kuala Lumpur, Malaysia
    Application Support Engineer, GLPI & ELK Automation.We are looking for an IT professional with a keen interest in automating IT service management and log analysis workflows.The successful candidat...Tunjukkan lagiKemas kini terakhir: 5 jam yang lalu
    • Dinaikkan pangkat
    Application Support Specialist

    Application Support Specialist

    CartrackKuala Lumpur, Federal Territory of Kuala Lumpur, Malaysia
    We are a world-leading smart mobility SaaS company with over 2,000,000 subscribers across 23 countries and we are looking for a Application Support Specialist to join our team.Our teams are collabo...Tunjukkan lagiKemas kini terakhir: 30+ hari yang lalu
    • Dinaikkan pangkat
    • Baharu!
    L2- L3 Support

    L2- L3 Support

    Tentacle TechKuala Lumpur, Kuala Lumpur, Malaysia
    Senior Executive, Production Support (L2- L3 Support, Hadoop / informatica).Should be able to troubleshoot erros on Informatica, Teradata, Hadoop platforms and supports applications built on top of i...Tunjukkan lagiKemas kini terakhir: 5 jam yang lalu
    • Dinaikkan pangkat
    • Baharu!
    Product Support Specialist L2 / L3

    Product Support Specialist L2 / L3

    Tentacle TechKuala Lumpur, Kuala Lumpur, Malaysia
    Should be able to troubleshoot erros on Informatica, Teradata, Hadoop platforms and supports applications built on top of it. Strong problem solving knowledge on Databases like Hadoop, Teradata & SQ...Tunjukkan lagiKemas kini terakhir: 5 jam yang lalu
    • Dinaikkan pangkat
    • Baharu!
    Application Specialist, Development and Support-Wholesale Banking

    Application Specialist, Development and Support-Wholesale Banking

    CIMB Bank BerhadKuala Lumpur, Kuala Lumpur, Malaysia
    Responsible(1st level support) for the day-to-day maintenance of the application systems in operation, including tasks related to identifying and troubleshooting application issues, issues resoluti...Tunjukkan lagiKemas kini terakhir: 5 jam yang lalu