Process Management Specialist
As Singapore’s longest established bank, we have been dedicated to enabling individuals and businesses to achieve their aspirations since 1932. We are now on a transformation journey, leveraging technology and creativity to become a future‑ready learning organization. Join us and help build the bank of the future.
What you will do :
- Analyze business processes to identify areas for improvement and opportunities for automation.
- Design and implement process changes, working closely with stakeholders to ensure smooth transitions.
- Develop and maintain process documentation, including process maps, procedures, and guidelines.
- Collaborate with IT teams to implement system changes and ensure seamless integration with existing systems.
- Monitor and report on process performance, identifying areas for further improvement.
Who you are :
A degree in Business Administration, Operations Management, or a related field.At least 3 years of experience in process management, operations, or a related field.Proven track record of process improvement and implementation.Strong analytical and problem‑solving skills, with the ability to think creatively.Excellent communication and interpersonal skills, with the ability to influence stakeholders.Experience with process mapping tools and techniques, such as Lean or Six Sigma.What we offer :
Competitive base salary.A suite of holistic, flexible benefits to suit every lifestyle.Community initiatives.Industry‑leading learning and professional development opportunities.Equal opportunity. Fair employment. Selection based on ability and fit with our culture and values.Seniority level : Entry level
Employment type : Full‑time
Job function : Other
Industry : Banking
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