Business Support (Indoor Sales)
Gulf Agency CompanySelangorMalaysia, Selangor, Malaysia1 day ago
Job descriptionCIF terms – Response within 24 hours. DDP / DDU terms to APAC – Response within 24 hours. DDP / DDU terms to Europe / US – Response within 48 hours. Tender / RFQ – Respond according to the submission dateline. Oversee the procurement process, including rates sourcing, negotiating and confirmation of services. Manage relationships with suppliers to ensure quality, reliability and cost effectiveness. Ensure compliance with company procurement policies and procedures. Cost savings achieved through procurement negotiations. Coordinate with outdoor sales teams to provide them with necessary quotations, documentation and client information. Support other GAC Malaysia branch offices by ensuring they have the tools and resources needed to meet their sales targets and prepare quotes as needed. Maintain a central repository of sales materials and ensure that all teams have access to the latest resources. Increased efficiency in sales operations across branches. Positive feedback from outdoor sales and branch managers. Timely and accurate support provided to sales teams. Liaise and coordinate with global offices / agents regarding sales-related enquiries, development, shipment monitoring and coordination internally with customer service and operation. Generate, record, monitor and follow up on sales leads received and sent abroad and locally on a monthly basis. Effectively follow up on sales leads and convert them into sales. Build good relationships to develop opportunities between G2G & G2A by exchanging sales leads and promoting our services. Update selected countries’ follow-up by other countries' pricing on a monthly and quarterly basis. Provide briefing to the sales and business support team on the updated pricing. Carry out all other activities as assigned by Line Manager & management and perform any ad-hoc tasks as required. Generate sales activity reports, analyze and present to management on a weekly / monthly / yearly basis. Meticulous, responsible, and positive work attitude. Able to work independently with minimal supervision. Pleasant personality with excellent customer service skills. Drives innovation for any business opportunities.
Join as Business Support in the logistics industry, combining operational excellence with a sales-driven approach. Ideal for proactive professionals eager to support growth and drive client success!
Primarily responsible for providing efficient administrative and sales support to the managements. Responsible for providing efficient administrative support to Logistics sales and carrying out indoor sales activities such as tele sales, CRM (client relationship Management) and maintaining close follow-up on quotation. Work closely with the sales team in implementing sales strategies and to increase GAC Logistics presence within the Malaysia Market.
Job Description
1. Quotation Strike Rates & Responses Time
- Oversee the preparation and submission of accurate and timely quotations.
- Monitor and analyze quotation strike rates to identify trends and areas for improvement.
- Ensure quotations are delivered to customers within the agreed response time.
Success Metrics :
Quotation strike rate target of 30% with a margin of minimum 15%.
2. Procurement and Supplier Management
Success Metrics :
Success Metrics :
4. Coordination, Exchange Sales Lead & Trade Lane Development with Global Offices and Agents
5. Carry out Telesales to Promote GAC Services and Follow up for Business Opportunity
Perform telesales activities to promote GAC services and follow up on potential business opportunities.
6. Ad-Hoc Task Required
Job Requirements
Minimum Advanced Diploma / Degree Holder in Logistics & Management or similar field.
Minimum 1–2 years relevant working experience in the freight forwarding industry.
Proficient in Microsoft Office.
Additional Values
#J-18808-Ljbffr
Create a job alert for this search
Sales Support • SelangorMalaysia, Selangor, Malaysia
Related jobs
SME digital finance platform in Southeast Asia.We are licensed and operating in Singapore, Indonesia, Thailand, Malaysia and Vietnam, and backed by Sequoia India (Peak XV), Softbank Vision Fu...Show moreLast updated: 30+ days ago
%20Sdn.%20Bhd.)
- Promoted
Business Support
IFB International FreightbridgeKuala Lumpur, Kuala Lumpur, Malaysia IFB International Freightbridge.Location : Kuala Lumpur (Port Kelang), Malaysia.Communicating with customers, making outbound calls to potential customers, and following up on leads; understanding c...Show moreLast updated: 30+ days ago
Account Relationship Intern (Sales Support)
Funding Societies | Modalku GroupKuala Lumpur, Federal Territory of Kuala Lumpur, MYQuick Apply
- Promoted
Sales Support Specialist
BusinesslistKuala Lumpur, Kuala Lumpur, Malaysia Prepare quotations, pricing strategies, and support project bids for Malaysia and occasionally Singapore.Interpret AutoCAD drawings and collaborate with design teams to ensure layout accuracy.Suppo...Show moreLast updated: 7 days ago
- Promoted
Business Support (Indoor Sales)
GAC GroupPetaling Jaya, Selangor, Malaysia Business Support (Indoor Sales).Primarily responsible for providing efficient administrative and sales support to the managements.
Responsible for providing efficient administration support to Logis...Show moreLast updated: 28 days ago
- Promoted
Business Support
Abeam ConsultingSelangorMalaysia, Selangor, Malaysia The Business Support is responsible for managing training logistics, supporting business development and sales efforts, and assisting with marketing activities.
Key duties include coordinating cours...Show moreLast updated: 1 day ago
- Promoted
Indoor Sales Coordinator
Fire Fighter IndustryPetaling Jaya, Selangor, Malaysia The goal of the role of the Kick-ass Indoor Sales Coordinator is to coordinate sales that has been closed by the sales executives in the team.
This role will be part of the Innovations Team at Fire ...Show moreLast updated: 30+ days ago
- Promoted
Sales Support Specialist
SteelcaseKuala Lumpur, Kuala Lumpur, Malaysia The Gardens South Tower, Mid Valley - Suites 26.Prepare quotations, pricing strategies, and support project bids for Malaysia sales and dealer partners.
Provide quotation and design support for Sing...Show moreLast updated: 28 days ago
- Promoted
Specialist, Sales Support (Mandarin Speaker)
ConcentrixKuala Lumpur, Kuala Lumpur, Malaysia Concentrix Kuala Lumpur, Federal Territory of Kuala Lumpur, Malaysia.Join or sign in to find your next job.Specialist, Sales Support (Mandarin Speaker).
Concentrix Kuala Lumpur, Federal Territory of...Show moreLast updated: 30+ days ago
- Promoted
Tech Sales Support Analyst
IPC SystemsKuala Lumpur, Kuala Lumpur, Malaysia IPC Systems is a fintech company that focuses on the human element.With a global presence, we support local markets with our advanced cloud-based trading communications and managed connectivity sol...Show moreLast updated: 15 days ago
- Promoted
Business Support (Indoor Sales)
Gulf Agency CompanyPetaling Jaya, Selangor, Malaysia Join as Business Support in the logistics industry, combining operational excellence with a sales-driven approach.Ideal for proactive professionals eager to support growth and drive client success!...Show moreLast updated: 30+ days ago
- Promoted
Indoor Sales
Resource Food Supplies (M) Sdn. Bhd.SelangorMalaysia, Selangor, Malaysia The Indoor Sales representative will be responsible for handling customer inquiries, processing orders, and generating sales.
Daily tasks include communicating with customers through various channel...Show moreLast updated: 15 days ago
- Promoted
Sales Support
NEWGEN KNOWLEDGEWORKS MALAYSIA SDN. BHD.Kuala Lumpur, Kuala Lumpur, Malaysia Order Management : Manage distributor / customers\’ orders, including raising order forms and checking the status of purchases, deliveries, billing, stock availability, pricing, and payment aging.Even...Show moreLast updated: 17 days ago
- Promoted
Sales Support
ZF GroupPetaling Jaya, Selangor, Malaysia Req ID 81242 | Petaling Jaya, Malaysia, ZF Sales and Service (Malaysia) Sdn.Customer Competence Center Representative.Serve as the main contact for customer orders, handling order placement, proces...Show moreLast updated: 30+ days ago
- Promoted
Sales Support Manager SG & MY M / F
GEODIS INTERSERVICESSubang Jaya, Selangor, Malaysia GEODIS is a leading global logistics provider acknowledged for its expertise across all aspects of the supply chain.As a growth partner to its clients, GEODIS specializes in five lines of business : ...Show moreLast updated: 24 days ago
- Promoted
Sales Support
ApricityKuala Lumpur, Kuala Lumpur, Malaysia Basic + Commission) Basic : RM2,500 - RM3,500 (Depends on experience).The backbone of the sales team — The Sales Support Team.
Be one of our most important teams that turns ideas into reality! We val...Show moreLast updated: 30+ days ago
- Promoted
Sales and Support Consultant (Mandarin & Cantonese)
SutherlandKuala Lumpur, Kuala Lumpur, Malaysia Sales and Support Consultant (Mandarin & Cantonese).We are seeking sales-driven, bilingual (Mandarin & Cantonese) Tech Support & Sales Consultant who can excel in both phone and chat channels, thri...Show moreLast updated: 1 day ago
- Promoted
Indoor Sales Coordinator
Seng Choon HardwareShah Alam, Selangor, Malaysia Sales Jobs in Malaysia | Job Vacancies | October 2025 | Ricebowl.Analyze client IT infrastructure pain points and propose cloud migration / optimization plans.
Lead technical demos and commercial nego...Show moreLast updated: 1 day ago
- Promoted
Inside Sales Support, Freight Forwarding-MY
DP WorldSubang Jaya, Selangor, Malaysia The Inside Sales Support Executive plays a key role in supporting the sales team by handling customer inquiries, preparing quotations, managing documentation, and coordinating with internal departm...Show moreLast updated: 19 days ago