Service Technician

Key Responsibilities :

• Perform installation, maintenance, troubleshooting, and repairs of equipment or systems

at customer sites.

Identify issues through diagnostic tests, provide accurate solutions, and repair or replace

defective parts.

Communicate with customers to explain issues, repairs, and maintenance procedures in

a clear and professional manner.

Ensure all repairs are performed in accordance with safety standards and company

policies.

Maintain accurate records of service performed, parts used, and hours worked.

Provide on-site customer support and act as a point of contact for technical issues.

Follow up with customers to ensure their satisfaction and to resolve any outstanding

concerns.

Keep up to date with new product offerings, industry trends, and technological

advancements.

Adhere to all company safety guidelines and work regulations.

Work collaboratively with other technicians and teams to ensure high-quality service

delivery.

Required Skills and Qualifications :

High school diploma or equivalent; technical certifications or an associate's degree in a

relevant field (e.g., electrical, mechanical) preferred.

Proven experience as a Service Technician or in a similar technical role.

Strong understanding of mechanical, electrical, or HVAC systems.

Excellent problem-solving and diagnostic skills.

Strong communication and customer service skills.

Ability to work independently and as part of a team.

Valid driver's license and ability to travel to customer sites as required.

Knowledge of safety standards and best practices in the industry.

Job Type : Full-time

Pay : RM2, RM3,500.00 per month

Benefits :

Company car

Free parking

Health insurance

Maternity leave

Opportunities for promotion

Professional development

Application Question(s) :

What is your expected salary?

How long is your notice period?

Work Location : In person