Sales Manager

TVS SCS Sdn Bhd, based in Subang Jaya, Malaysia, is part of the global TVS Supply Chain Solutions group – a leading provider of end‑to‑end logistics and supply chain management services. We specialise in delivering innovative, technology‑driven solutions across various industry verticals, helping businesses optimise their supply‑chain performance and achieve sustainable growth.

Role Description

We are seeking a dynamic Sales Manager to drive business development and revenue growth within the logistics and freight forwarding sector. The ideal candidate will develop and execute sales strategies, identify new business opportunities, and build strong customer relationships. This role requires a proven track record in sales and account management, deep market knowledge, and the ability to collaborate across functions in a fast‑paced, multicultural environment.

Responsibilities

• Develop and implement a sales development strategy that leverages TVS SCS capabilities, trade lanes, and business plans to meet or exceed assigned sales targets.
• Identify and jointly develop differentiators with internal stakeholders to increase new customer acquisition and retention (e.g., IV specialisations and solutions).
• Build and manage a strong pipeline, executing opportunity win plans effectively.
• Establish and maintain a network of customer contacts to build trust across all levels of the customer organisation.
• Drive value‑creating partnership strategies with customers.
• Transform discussions of potential opportunities into actionable future plans.
• Maintain optimal sales volume, product mix, and selling price by staying current with supply, demand, trends, economic indicators, and competitors.
• Adjust gross profit margins and selling prices by monitoring costs, competition, and market dynamics.
• Coordinate with relevant departments to meet customers’ requirements.
• Create and review SOPs for each secured customer, ensuring all operational parties understand required processes.
• Resolve service issues with customers as appropriate and requested.
• Update all sales activities in Salesforce to ensure accurate and timely monthly sales reporting to the Country HOS and global management.
• Develop and coordinate effective use of marketing collateral, materials, and all customer‑related information with marketing and administration teams.
• Perform any other job‑related duties as assigned by the reporting manager and global management.

Requirements

Senior Level

Employment Type

Job Function

Industries

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