Position : Customer Service Executive (Voice)
Location : The Horizon, Bangsar South, Kuala Lumpur
Salary : RM 2,500 (Basic) + RM 250 Hardship Allowance (effective from 2nd month)
Contract : 6 Months Renewable
Working Hours :
- 8 : 00AM – 5 : 00PM
- 9 : 30AM – 6 : 30PM
- 11 : 00AM – 8 : 00PM
- Working Days :
- Monday to Friday (Weekends off)
Job Highlights :
Office-based role (no sales)Fixed Monday to Friday scheduleProfessional customer service environmentJob Description :
Handle inbound customer inquiries, service requests, and complaints via call and digital channelsProvide accurate and complete information using internal systems and toolsFollow up on case resolutions and escalate issues when necessaryMaintain professionalism and adherence to company policiesRequirements :
Fluent in English, well-presented, and professionalMinimum 1 year of experience in customer service (call center preferred)Able to start immediately or with short noticeBackground check required (Smart Screen)Job Types : Full-time, Contract
Pay : RM2,500.00 per month
Benefits :
Opportunities for promotionProfessional developmentWork Location : In person