About Us :
We are a modern wellness center, located directly opposite EkoCheras Mall – easy access via MRT. We offer a range of services including facial treatments, quantum bio-energy therapy, and premium wellness products. Our mission is to promote a more beautiful and healthier version of you through holistic care and excellent customer service.
Job Summary :
We are seeking a friendly, professional, and well-groomed Front Desk Receptionist to be the face of our center. You will play a key role in delivering the best first impression to our customers, handling appointments, and ensuring smooth front-desk operations.
Responsibilities :
- Greet walk-in customers warmly and professionally
- Manage appointments, bookings, and walk-ins via phone, WhatsApp, or in person
- Send reminders and follow-ups to clients regarding upcoming appointments
- Assist customers with service inquiries and promote our wellness offerings
- Handle basic cashiering, POS system usage, and sales of wellness products
- Keep the reception and waiting area neat and welcoming at all times
- Support day-to-day administrative tasks and coordination with therapists
- Maintain client records and ensure data is updated accurately
Requirements :
Prior front desk or customer service experience is preferred (wellness or beauty industry is a bonus)Friendly personality with excellent communication and interpersonal skillsOrganized, reliable, and able to multitask in a fast-paced environmentBasic computer skills and familiarity with online booking systemsFluent in English, Malay, and Mandarin (preferred, to serve various clients)Able to work retail hours including weekends and public holidaysWorking Hours :
Full-time position. Shifts and off-days will be scheduled accordingly.
Job Type : Full-time
Pay : RM1, RM2,100.00 per month
Work Location : In person