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FRONT OFFICE ASSOCIATE (HOTEL RECEPTION)

FRONT OFFICE ASSOCIATE (HOTEL RECEPTION)

FastJobsGeorge Town, Penang, Malaysia
2 hari lalu
Penerangan pekerjaan

Job Descriptions

  • Assist guests check-in and check-out.
  • Welcome guests with the best service.
  • Ensure customers check-in under a comfortable environment.
  • Attend customer complaints and report to the Manager before making any decisions.
  • Fulfil customer requirements and needs.
  • Upsell any package or promotion upon communicating with guests.
  • Answering phone calls and recording down any enquiries or replies instantly to improve sales.
  • Check bookings upon receiving any bookings from OTAs or Hotel websites.
  • Handeled OTAs extranet replying guest messages and enquiries.
  • Run night audits and prepare registration form, breakfast vouchers, key card holder.
  • Must embrace job rotation.

Job Types

Full-time

Salary Range

Based on experience

Work Shift

5 days Work with 2 days OFF

  • Morning shift
  • Afternoon shift
  • Night shift
  • Rotational shift

    • Experience

  • Front Office Associate : 1 year (Preferred)

    • Language

  • Bahasa Malaysia (Preferred)
  • English (Preferred)
  • Any other languages are a plus point.

    • #J-18808-Ljbffr

    Buat amaran kerja untuk carian ini

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