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Customer Service Specialist Mandarin + English DOJ : Nov'25
ManpowerGroup MalaysiaShah Alam, Selangor, Malaysia8 hari lalu
Penerangan pekerjaanStrong proficiency in Mandarin, giving you a chance to showcase your language skills Good command of English or Bahasa Malaysia to round out your communication abilities Previous experience in a contact centre or customer service role? That's a big plus! A minimum SPM qualification, showing that you have the fundamentals in place
Exploring new career paths? We're here to help you connect with leading companies across a wide range of industries. Whether you're beginning your professional journey or aiming to advance, we offer opportunities tailored to your skills and ambitions.
Job title : Customer Service Specialist Mandarin + English DOJ : Nov'25
Salary : MYR 3,000
Location : Shah Alam
Responsibilities
- Focusing diligently on voice channels to swiftly address customer queries and take ownership of their concerns
- Striking the perfect balance between customer requirements and business objectives, showcasing your skills in sales and marketing techniques
- Expertly articulating and presenting information about our products while professionally managing high inquiry volumes
- Embracing accountability for individual KPIs and working cohesively towards team goals
- Mastering business strategies to enhance customer services, guiding clients toward efficient self-service solutions
- Proactively identifying opportunities for process improvements and actively collaborating with our Team Leaders and Managers
- Always Upholding the utmost integrity and confidentiality standards by safeguarding customer information
Requirements
Apply now through our job portal and explore more opportunities with us.
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Buat amaran kerja untuk carian ini
Customer Service Specialist • Shah Alam, Selangor, Malaysia
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