Responsibilities : Provide first line support to in house user by resolving application related purchasing & inventory issues promptly and efficiency Identify opportunities to improve system stability Overseeing the daily performance of communications and system Monitor and respond support request via phone, email and ticketing system Ensure all support request are logged, tracked, and properly documented Provide advice, training and technical assistance in a timely manner Liaises between local / international purchasing team, outlets and external vendor when they have new requirements Participant in project implementation, new version released and application testing Able to assist in any ad-hoc tasks assigned by the superior Qualifications / Requirements : Candidates must possess at least Diploma or Degree in Information Technology or any related fields Minimum 1 year working experience in purchasing and Inventory application with support and configuration Hand on experience in system support of Business Application Required language(s) : English, Malay, Mandarin Systematics and positive problem-solving approach Strong planning, initiative and ability to work independently Ability to work on both technical and functional aspects of system implementation. Experience in SQL, understanding of purchasing workflow process Additional advantage : Experience in ecommerce platform and accounting applications.
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It Executive • Seri Kembangan, Malaysia