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Customer Service Executive
Bacteria Free Water Engineering (M) Sdn. Bhd.Best View Hotel Subang Jaya, Selangor, Malaysia15 jam yang lalu
Penerangan pekerjaanDiploma / Degree in Business Administration or related field. 1â2 yearsâ experience in customer service, sales support, or sales coordination. Strong business acumen, self-motivated, and result-oriented. Good communication skills in English and Bahasa Malaysia. Proficient in MS Office (Excel & Word). Excellent interpersonal skills, proactive, and a team player. Organized, detail-oriented, and able to multi-task. Able to thrive in a fast-paced environment. Competitive salary with attractive commission scheme Annual performance bonus & salary increment Staff purchase discounts PA Insurance, medical, dental & spectacles coverage Annual leave, marriage leave, maternity / paternity leave, natural disaster leave Marriage & baby gifts Monthly Star Employee Award Sports Club activities Continuous training & career development opportunities Detailed resume Contact number Current & expected salary Recent passport-sized photograph
Job Responsibility
We are looking for a proactive and customer-focused Customer Service Executive to join our growing team. In this role, you will be the first point of contact for our customers, handling inquiries,providing solutions, and ensuring a positive customer experience. If you enjoy helping people, solving problems, and working in a supportive team, this role is perfect for you
What Youâll Do
- Handle inbound calls related to Water Filter customer complaints.
- Manage customer inquiries and responses via Live Chat.
- Conduct outbound calls to perform customer satisfaction checks.
- Follow up with customers to ensure their issues are resolved and they remain satisfied.
- Actively listen to customersâ needs, provide solutions, or escalate to the relevant department when necessary.
- Maintain strong product knowledge to address inquiries effectively.
- Work closely with team members and other departments to improve the overall customer experience.
- Assist with other ad-hoc tasks when required.
Job Requirements
(Fresh graduates with strong communication skills are also encouraged to apply)
Job Benefits
Why Join Us?
At BACFREE, we donât just offer a job â we offer a career journey with growth, recognition, and rewards.
Financial Rewards
Wellbeing & Care
Work-Life Balance
Recognition & Perks
How To Apply
If youâre passionate about customer service and want to grow with us, apply online with your :
Join us and be part of our
big family
where your contributions matterÂ
(Only shortlisted candidates will be notified.)
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Customer Service Executive • Best View Hotel Subang Jaya, Selangor, Malaysia
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