Executive | System Maintenance
EPF MalaysiaPetaling Jaya, Selangor, Malaysia30+ hari lalu
Penerangan pekerjaanCoordinate and implement system patches, upgrades, and configuration changes to ensure system stability and compliance with requirements. Support the execution of system backup verification and disaster recovery (DR) drills. Change Request & Issue Resolution Collaborate with internal teams and vendors to troubleshoot and resolve technical issues efficiently. Testing & Implementation Support Ensure all enhancements and fixes are thoroughly tested before implementation. System Documentation & Governance Liaise with audit and compliance teams on system-related matters and support audit readiness efforts. User Access & Control Management Maintain user access matrices and ensure alignment with internal control policies. User Support & Training Assist in developing training materials and deliver system training sessions as needed. Monitoring & Reporting Monitor interface jobs, system logs, and ensure timely issue escalation and resolution. Possess a Bachelor’s Degree in Information Technology, Computer Science, Finance, Accounting, or a related field from higher learning institutions recognised by the Malaysian government Minimum 4 years of working experience in system support, IT operations, or ERP systems (SAP preferred). Familiarity with SAP ECC, BPC, or ARIBA is an added advantage Basic understanding of financial processes and ERP systems. Good knowledge of Microsoft Excel and Word. Ability to analyze basic logs or reports to detect errors. Good communication skills in English and Bahasa Malaysia Able to work collaboratively in a team and handle multiple tasks with deadlines. Malaysian citizen. Obtain a pass in Bahasa Melayu, including an oral test in Sijil Pelajaran Malaysia (SPM) level or equivalent qualification recognised by the Government.
JOB RESPONSIBILITIES
To provide operational support for the maintenance and monitoring of the Integrated Financial and Management System (IFAMS), which includes SAP (ECC, BPC, BW, Disclosure Management) and ARIBA modules. This role ensures system availability, data integrity, timely issue resolution, and coordination of system enhancement activities to support accurate financial operations across the organisation.
JOB SCOPE
- System Configuration & Maintenance
Perform configuration and maintenance of ERP modules (e.g. SAP ECC, BPC, ARIBA) and related system interfaces.
Review and validate system-related change requests, including impact assessments and documentation.
Participate in User Acceptance Testing (UAT), regression testing, and system rollout activities.
Maintain comprehensive documentation including system workflows, SOPs, technical guides, interface maps, and system architecture.
Conduct regular user access reviews and manage role provisioning to ensure proper segregation of duties and system security.
Provide technical guidance and support to end-users across departments for system navigation, error handling, and reporting.
Track and report key system performance indicators (KPIs), usage analytics, and system exceptions.
JOB REQUIREMENTS
PLACEMENT
Master Data Management & Design Authority Unit, System & Data Section, Finance Department
JOB STATUS
Permanent
All applications are strictly CONFIDENTIAL and only shortlisted candidates will be called in for interview. Applications are deemed UNSUCCESSFUL if there is no feedback from the EPF 2 MONTHS after the closing date of the advertisement.
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Buat amaran kerja untuk carian ini
Maintenance Executive • Petaling Jaya, Selangor, Malaysia
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