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Boutique Manager
FreshKuala Lumpur, Kuala Lumpur, Malaysia26 hari lalu
Penerangan pekerjaanEnsure timely submission on weekly / monthly reports Ensure timely submission on FA / PT commission payout Build a strong and cohesive positive team spirit and morale of the retail team Manage and ensure positive team morale Manage FA, including counselling and management of all difficult behavioral and conduct issues Ensure smooth and good orientation and integration of new team members Work with Training department on development and upgrading of FA soft and hard skill set Ensure team members’ grooming are as per established guidelines Minimum Diploma or equivalent level of education in relevant field At least 2 years of relevant work experience in retail, sales or FMCG industry Sales driven and proactive, enjoy operating in the fast-paced retail environment People oriented and is a team player with a positive mindset and pleasant disposition Well-organized and committed to accuracy at all levels of details, with ability to work independently with minimal supervision Willingness to work retail shifts on weekends and public holidays Fluent in both oral and written communication skills Adequate computer literacy and proficient with Excel and ability to read and reply emails Mid-Senior level Full-time Sales, Marketing, and Distribution Industries Retail Health and Personal Care Products and Retail Luxury Goods and Jewelry
Fresh WP. Kuala Lumpur, Federal Territory of Kuala Lumpur, Malaysia
Kuala Lumpur, Federal Territory of Kuala Lumpur, Malaysia
We are looking for an engaged, motivated Retail Boutique / Counter Manager to support our fast-growing Malaysia business.
Job Description
Operation-
- Manage and be responsible for all stocks inventory - sellable and non-sellable
- Ensure accuracy and timelines on store inventory - ordering and return
- Ensure tip top store cleanliness as per brand guidelines
- Ensure tip top VM change / display
- Ensure timely execution / management of monthly marketing animation and activation
- Ensure smooth operation and execution of new launches in store
- Manage and be present at all time to drive workshops and store events
- Be the first point of contact on guest complaints and be responsible for onwards escalation, when needed
- Roster management
- Ensure accuracy on half-yearly audit check
- Responsible to achieve retail store target with the team
- Partner with Retail Executive / Trainer on individual FA training to motivate team to achieve their sales target and KPIs
- Drive and grow in traffic - conversion and revisit rate
- Coach FA timely to better and achieve individual KPIs
Reports-
People Management-
Job Requirements
Seniority level
Employment type
Job function
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