F&B Operation Manager

We are seeking an experienced F&B Operation Manager to oversee and lead the daily operations of our restaurant. The role requires strong leadership, problem-solving skills, and a passion for delivering excellent dining experiences. You will be responsible for managing staff, ensuring food quality and service standards, optimizing operational efficiency, and driving overall business performance.

Job Responsibilities :

• Oversee and manage the overall restaurant operations to ensure efficiency, consistency, and guest satisfaction.
• Lead, coach, and motivate the operations team to maintain high performance and professional service standards.
• Ensure strict compliance with food safety, hygiene, and occupational health regulations.
• Develop and manage staff schedules to optimize manpower allocation.
• Monitor financial performance, including sales, cost control, and budgeting, to achieve business targets.
• Supervise procurement, stock control, and inventory management to ensure the availability of operating supplies.
• Implement and uphold company SOPs, ensuring service excellence and operational consistency.
• Address and resolve customer feedback or service issues promptly and professionally.
• Collaborate with management to plan and execute marketing initiatives, promotions, and strategic improvements.
• Maintain accurate operational records and ensure timely reporting to management.

Job Requirements :

Benefits :