customer relation executive

About the role

MBF SAG AUTO SDN BHD' is seeking a dedicated Customer Relation Executive to join our dynamic team in our Kuala Lumpur City Centre office. In this full-time position, you will be responsible for providing exceptional customer service and building strong relationships with our valued clients.

What you'll be doing

• Respond to customer inquiries and concerns via phone, email, and other communication channels in a timely and professional manner
• Resolve customer issues and complaints efficiently, while ensuring a positive customer experience
• Maintain accurate records of customer interactions and follow up on any outstanding actions
• Identify opportunities to improve customer satisfaction and provide feedback to management
• Collaborate with other departments to ensure seamless customer service delivery
• Continuously expand your product knowledge to provide informed and accurate information to customers

What we're looking for

What we offer

At MBF SAG AUTO SDN BHD', we are committed to providing a rewarding and fulfilling work environment for our employees. As a Customer Relation Executive, you will have the opportunity to develop your skills, grow your career, and be part of a supportive and collaborative team. We offer competitive remuneration, comprehensive benefits, and opportunities for professional development.

About us

MBF SAG AUTO SDN BHD' is a leading provider of automotive services and solutions in Malaysia. With a strong focus on customer satisfaction, we are dedicated to delivering exceptional service and innovative solutions to our clients. Our team of talented and passionate professionals is the backbone of our success, and we are committed to creating a culture of excellence and collaboration.

If you are excited to join our team and contribute to our success, we encourage you to apply now.